TERMS AND CONDITIONS

1. Introduction

Welcome to the Medicare Livofy (the “App”), operated by Medicare Livofy (“Company”, “we”, “our”, or “us”). The App is provided as a service to corporate employees (“User”, “you”, or “your”) routed through our insurance partner. By accessing or using the App, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with these Terms, please do not use the App.

2. Definitions

“Services” refer to the personalized nutrition and exercise programs, prenatal/postnatal nutrition services, seminars/webinars, and any other health and wellness services provided through the App.
“Content” includes all text, graphics, images, videos, and other material available on or through the App.
“User Data” means any information you provide to us through your use of the App, including but not limited to healthcare data, personal health details, and contact information.
“Communications” refers to digital communications including but not limited to email, SMS, WhatsApp messages, push notifications, and targeted advertising communications.

3. Acceptance of Terms

By creating an account, logging in, or otherwise using the App, you confirm that you have read, understood, and agree to be legally bound by these Terms and Conditions. If you do not agree, you must not use the App.

4. Modifications to the Terms

We reserve the right to modify, update, or replace these Terms at any time. Your continued use of the App following any changes will constitute your acceptance of such changes. It is your responsibility to review these Terms periodically.

5. Eligibility and Account Registration

Eligibility: You represent and warrant that you are at least 18 years of age and are fully capable of entering into these Terms.
Account Security: When you register, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

6. Collection and Use of User Data and Communications Consent

6.1 Data Collection and Use

Healthcare Data and Contact Details: By using the App, you acknowledge and agree that you will be sharing personal and healthcare-related information, including your health data and contact details (such as email address, mobile number, and other communication identifiers). This information will be used to personalize your wellness plan and to tailor the content and recommendations provided to you.
Purpose of Data Collection: Your healthcare and personal data will be used for:
- Creating and customizing your wellness and nutrition plans.
- Scheduling and sending you relevant information regarding seminars, webinars, and other wellness events.
- Sending you digital communications (including email, SMS, WhatsApp, push notifications, and targeted advertising messages) related to your wellness plan and other marketing initiatives.
Consent to Communications: By providing your contact details, you consent to receiving communications from us through the aforementioned digital channels. You understand that these communications may include important information about your account, updates about the App, personalized wellness content, and marketing messages.

6.2 Data Protection

We are committed to protecting your data in accordance with applicable privacy and data protection laws. For details on how we collect, use, store, and protect your information, please refer to our Privacy Policy.

7. Description of Services and Medical Disclaimer

7.1 Scope of Services

Our Services, including personalized nutrition, exercise programs, prenatal/postnatal nutrition services, and wellness seminars/webinars, are intended for general wellness and lifestyle support.
The personalized wellness plan provided through the App is designed to complement your overall health strategy and may include recommendations for diet, exercise, and lifestyle adjustments.

7.2 Medical Disclaimer

Not a Substitute for Professional Care: The Services provided by the App do not constitute healthcare advice, medical advice, or a substitute for professional care. They are intended solely as a complementary resource to support your wellness journey.
Complementary, Not Comprehensive: The information and recommendations provided are intended to complement—but in no way replace—the advice and treatment provided by your healthcare professionals.
Seek Professional Assistance: You are strongly encouraged to consult with your physician or a qualified healthcare provider regarding any medical or health-related issues, before taking any actions or making any decisions based on the information provided by the App.
User Responsibility: By using our Services, you acknowledge that you are solely responsible for your health and well-being and that you assume all risks associated with the use of the information provided through the App.

8. Intellectual Property Rights

All content available on or through the App, including but not limited to text, graphics, logos, images, and software, is the property of Medicare Livofy or its licensors and is protected by applicable intellectual property laws. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the App without our express written permission.

9. Prohibited Uses

You agree not to use the App to:

Violate any applicable law or regulation;
Transmit or distribute any harmful, unlawful, or infringing content;
Engage in any activity that disrupts or interferes with the normal functioning of the App;
Attempt to gain unauthorized access to any portion or feature of the App or related systems.

10. User-Generated Content

If you submit any content (e.g., comments, feedback, or suggestions) to us via the App, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute such content in connection with the App and our business.

11. Third-Party Links and Services

The App may contain links to third-party websites or services that are not owned or controlled by us. We do not endorse or assume any responsibility for any third-party content, privacy policies, or practices. Your use of such third-party services is at your own risk.

12. Termination

We reserve the right to suspend or terminate your access to the App, without notice, for any reason, including, but not limited to, violation of these Terms. Upon termination, your right to use the App will immediately cease.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Medicare Livofy shall not be liable for:

Any indirect, incidental, consequential, or punitive damages arising out of or relating to your use of, or inability to use, the App or Services.
Any loss of data, loss of profit, or business interruption, even if advised of the possibility of such damages.

The Services are provided on an “as is” and “as available” basis. We do not warrant that the App will be uninterrupted, error-free, or completely secure.

14. Indemnification

You agree to indemnify, defend, and hold harmless Medicare Livofy, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the App, violation of these Terms, or infringement by you of any intellectual property or other right of any person or entity.

15. Dispute Resolution and Governing Law

Governing Law: These Terms shall be governed by and construed in accordance with the laws of [State/Region, India], without regard to its conflict of law principles.
Dispute Resolution: Any disputes arising under or in connection with these Terms shall be resolved by arbitration in [City, India] or another mutually agreed location, in accordance with the rules of arbitration applicable in India.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent possible, and the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Medicare Livofy concerning your use of the App and supersede any prior agreements, representations, or understandings.

18. Contact Information

If you have any questions about these Terms, please contact us at: Medicare Livofy [Address] [Email Address] [Phone Number]